Getting started with Productboard's Jira Integration

F

essentials (1).svg

2021-01-29_15.21.50.gif

Ready to connect your product discovery and product delivery processes in one seamless workflow using our Jira integration?

Align your product strategy with execution by:

  • Using the two-way sync to keep your backlog clean, structured, and prioritized.
  • Providing context around user needs and business value to engineering teams.
  • Creating beautiful roadmaps which sync with Jira automatically whenever deadlines or statuses change.

In this article, we will guide you on how to use our Jira integration to unify your product and engineering workflows.

Note: If you're trying to solve a problem, see our article Troubleshooting Jira.

You may also be interested in our articles about working with Jira next-gen projects (also known as team-managed projects) and Jira self-managed (also known as Jira on-prem or Jira Server).

In this article:

Setting up your Jira integration

When setting up an integration between Productboard and Jira you may want to configure the integration to a single Jira project or multiple Jira projects. This article will discuss how to successfully configure the integration between Productboard and Jira.

Screenshot_120_1__1_.svg

For more information, see the article Setting up your Jira integration.

Configuring Jira integration settings

Once you have set up your integration, it’s time to configure the integration’s settings to make it serve your workflow.

ezgif.com-optimize (39).gif

For more information, see the article Configuring Jira integration settings

Configuring multiple Jira integrations (Pro+ plans)

You may wish to create multiple integrations between Jira and Productboard, whether you're linking multiple Jira projects to Productboard, or you're linking the same Jira project to Productboard multiple times.

Note: Essentials plan customers have access to 1 Jira integration. Pro plan customers have access to 5 Jira integrations. Enterprise and Enterprise Plus plan customers have access to unlimited Jira integrations.

ios&andoid (1).jpeg

For more information, see Configuring multiple Jira integrations.

Managing Jira integrations

After setting up the Productboard and Jira integration, a maker+admin will have access to manage the integration. They can rename, reauthorize, disable or remove the integration from your Productboard workspace.

2022-01-24_18.45.44__1_.gif

For more information, see the article Managing Jira integrations.

Mapping fields between Jira and Productboard

Our integration gives you maximum control and flexibility over the way you sync data between Jira and Productboard. Map standard and custom fields in the configurations that best serve your team’s needs.

Screenshot_2022-11-21_at_10.58.11__2_.png

For more information, see the article Mapping fields between Jira and Productboard

Pushing features and subfeatures into Jira

Once the Jira integration is enabled, maker+admins and makers can push features and subfeatures into Jira. You can push a Productboard feature into Jira as new by clicking Push or linking a Productboard feature to an existing issue in Jira.

2023-05-03_12-39-20.jpg

For more information, see the article Pushing features and subfeatures into Jira

Linking or unlinking Productboard features and subfeatures to existing issues in Jira

When pushing a feature or subfeature into Jira, you can link it to an existing issue in Jira. If you accidentally push a feature to the wrong Jira issue, you can unlink it from your Jira issue. This removes the Productboard URL and allows you to relink that Jira issue to a different Productboard feature or subfeature.

Screenshot 2023-05-03 at 14.11.05.png

For more information, see the article Linking or unlinking Productboard features or subfeatures to an existing issue in Jira

Importing Jira issues into Productboard

When using the Productboard and Jira integration, you can import Jira issues into Productboard. This can be done as a one-time import or by automatic imports whenever certain criteria are met.

image-6__2_.png

For more information, see the article Importing Jira issues into Productboard

Pushing a release into Jira

When working with Productboard and Jira, admins and editors can push a release into Jira. With the push of a button, Productboard can push an entire release into Jira, even syncing your releases to your fix versions if desired.

release push.jpg

For more information, see the article Pushing a release into Jira

Automatically update a Productboard feature status based on a Jira issue status

The Jira status automation sync allows you to easily track from Productboard what is happening across your delivery teams. Making it easier for you to keep your stakeholders aligned.

Screenshot_2022-05-09_at_11.50.07__1___2___1_.png

For more information, see the article Automatically update a Productboard feature status based on a Jira issue status

school Productboard Academy Webinar

Learn best practices for setting up your Jira integration in our on-demand webinar. A member of Team Productboard will explain key concepts, share tips, and answer all your questions, so you feel prepared to hit the ground running.

Watch now!

Note: Webinars are available for trial users and paid customers only.

See also:

Was this article helpful?
3 out of 4 found this helpful

Comments

0 comments

Article is closed for comments.

Articles in this section

See more
Our Support hours:
Monday to Friday from 9:00 am - 2:00 am CET. Monday to Friday from 0:00 am - 5:00 pm PST.
Productboard Academy
Become a Productboard expert with self-paced courses, quick tip videos, webinars and more.
Product Makers Community
Connect with product leaders, share and find product jobs, and learn how to approach similar challenges. Come join our Product Makers community.