Receive Slack notifications for new notes using Zapier

This article will guide you through setting up a Zapier integration that sends a Slack notification every time a new note is created in Productboard.

In this article:

• Step 1: Create a new Zap
• Step 2: Set up the trigger
• Step 3: Set up the action
• Step 4: Configure the Slack message
• Step 5: Finalize and Publish
• See also

Step 1: Create a new Zap

First, create a Zap:

1. Log in to Zapier.
2. Click Create Zap.
   
   

Step 2: Set up the trigger

Next, hook the Zap into Productboard so it can trigger properly:

1. In the Trigger section, select Productboard as the app.
2. Choose New Note as the trigger event.
3. Connect your Productboard account if you haven't already.

4. Test the trigger to ensure it captures a new note correctly.

   

Step 3: Set up the action

Now create the event that fires in response to the trigger:

1. In the Action section, select Slack as the app.

2. Choose Send Channel Message as the action event and click Continue.

   

Step 4: Configure the Slack message

Next, compose the message you want to see when you receive the notification:

1. Select the Slack channel where you want to receive the notifications.

2. In the Message Text field, map the relevant information from the Productboard note (e.g., title, content).

   

Step 5: Finalize and Publish

Finally, publish the Zap:

1. Set the additional options (e.g., bot name, emoji) as needed. In most cases, you can select No for optional questions.

2. Once configured, click Publish to activate your Zap.

   

See also

• Integrate with Zapier
• Track workspace updates using a Slack notification feed
• How to enable Slack notifications for feature followers