Track workspace updates using a Slack notification feed

Isabel White
Written by Isabel White

With this integration, you can track workspace updates including:

  • New products, components, features, and subfeatures
  • New user
  • New company
  • New objective
  • New release
  • New comments on features/notes

All workspace updates are chronologically ordered, grouped by date. Updates are searchable in Slack and contain links to associated Productboard features/notes.

Setup is easy. Just make sure you are an Admin in both Slack and Productboard. Then follow the steps below to get started.


Step I: Create a new Incoming Webhook in Slack

  • Install Slack's Incoming Webhooks app.
  • Select Configure.
  • Choose a channel to which Productboard notifications will be posted.
  • Click Add Incoming WebHooks integration.
  • Copy the 'WebHooks URL' into your clipboard.


Step II: Configure the integration in Productboard

  • In the lower-left, click on your profile icon and select Integrations.
  • Scroll down and click Add new Slack Notifications.
  • Paste your Slack webhook URL into the first field.
  • In the second field, indicate the channel to which notifications will be posted, preceded by the # symbol. (If you decide to push notifications to a different channel later, you can change it here without reconfiguring Slack.) To push to a direct message channel, see the section below.
  • Click Save.
  • Click Enable.

Pushing updates to direct message Slack channels

If you're looking to push notifications to a direct message (DM) channel you'll need to enter the channel's ID in step 4 above.

To find this ID, right-click the DM channel in Slack and select Copy Link. The last section of the URL, composed of around 9 letters and numbers is the channel's ID.


Note: This channel ID need not be preceded by the # symbol in step 4 above.


See also

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