Jake Sawyer
Articles
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Use the Customer Importance Score to surface your top-requested features
The Customer Importance Score (CIS) is an auto-calculated score that can help you surface your top-requested feature ideas.It represents the number of people who've requested a feature (or express...
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Build your product hierarchy
Ready to get started with Productboard? Great! The first thing you should do before anything else is to take a few minutes to create a product hierarchy for your workspace. Doing this first ensure...
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Member role definitions
Each member of your Productboard workspace has a role. Roles define what each member can see and do. There are four default roles—viewer, contributor, maker, and maker with admin access.This articl...
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Getting started with portals
Portals are flexible, interactive interfaces you can share with colleagues or customers to validate ideas and keep everyone informed. Collect feedback on ideas still under consideration. Learn whi...
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What is Productboard?
Productboard is a customer-centric product management platform.Customer-centric product management is hard. With traditional tools, product managers struggle to keep track of user feedback, commit ...
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Integrate with Google Play
With this integration, you can pull individual reviews for your apps in Google Play. Thanks to Productboard AI and other tools, you can do analysis on top of it and decide what to build next or wh...
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Categorize feedback at scale with themes
A theme is a user-defined category that groups feedback together based on filters. You can create themes from a template or from scratch, and once set, any feedback that matches a theme's filters ...
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Organize items into groups (or swimlanes)
Groups help you visualize categories of items horizontally. If you're building a roadmap, you might call them swimlanes (though the word 'swimlane' doesn't actually appear in Productboard).Groups c...
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Collect feedback using standardized forms
Feedback forms are flexible tools that empower customer-facing teams to submit feature requests directly to product teams on behalf of their customers or prospects. Admins can build and define for...
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Organize your objectives into their own hierarchy
Objectives can be nested into their own hierarchy, enhancing transparency, alignment, and accountability by helping you model and track company goals within a more realistic structure. In this art...