Jake Sawyer
Articles
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Member role definitions
Each member of your Productboard workspace has a role. Roles define what each member can see and do. There are four default roles—viewer, contributor, maker, and maker with admin access.This articl...
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Getting started with portals
Portals are flexible, interactive interfaces you can share with colleagues or customers to validate ideas and keep everyone informed. Collect feedback on ideas still under consideration. Learn whi...
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What is Productboard?
Productboard is the Agentic Product System.Building products has always required sharp judgment. You need to know what customers actually need, choose the right thing to build, and keep the team al...
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Spark: Explore weekly opportunity briefings
Each week, Spark analyzes your customer feedback and delivers an opportunity briefing on your home page. The briefing surfaces the three customer problems most worth your attention, grounded in rea...
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Integrate with Google Play
With this integration, you can pull individual reviews for your apps in Google Play. Thanks to Productboard AI and other tools, you can do analysis on top of it and decide what to build next or wh...
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Categorize feedback at scale with themes
A theme is a user-defined category that groups feedback together based on filters. You can create themes from a template or from scratch, and once set, any feedback that matches a theme's filters ...
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Organize items into groups (or swimlanes)
Groups help you visualize categories of items horizontally. If you're building a roadmap, you might call them swimlanes (though the word 'swimlane' doesn't actually appear in Productboard).Groups c...
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Collect feedback using standardized forms
Feedback forms are flexible tools that empower customer-facing teams to submit feature requests directly to product teams on behalf of their customers or prospects. Admins can build and define for...
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Organize your objectives into their own hierarchy
Objectives can be nested into their own hierarchy, enhancing transparency, alignment, and accountability by helping you model and track company goals within a more realistic structure. In this art...
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Quick start guide: Feedback
This guide will help you set up a workable feedback collection process. Each section below outlines key concepts and contains links to other articles in case you need more details. The guide assume...