How do I reset my password when I can't sign into Productboard?

Important: The steps outlined in this article are intended for customers who use our native authentication.

Forgetting your password happens to the best of us – we’ll help you reset it and get back on track.

Resetting your password

Relevant to both new and legacy boards

    1. Click the button below to take you directly to the password reset page.
      Go to the password reset page
    2. Enter the email address associated with your account into the box provided.
      Productboard___Welcome_2022-05-13_09-53-48.png
    3. Click the Send reset instructions button. 

You will receive an email from Productboard with information to reset your password. 

Note: If you have not received a password reset email after following these steps, check the spam/junk folder of your email account or contact our support team.
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