Is my data secure?

Yes, your data is safe with us. Security and privacy of your data is our number one priority. We perform automated and manual security testing on a regular basis. We also work with third-party security specialists to keep our platform safe and secure.

We host our platform on the highly-secure AWS Amazon cloud hosted in the U.S. at the AWS US East 1 data center location.

The following security and privacy-related audits and certifications are applicable to AWS Amazon:

  • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70)
  • SOC 2
  • SOC 3
  • DOD CSM Levels 1-5
  • PCI DSS Level 1
  • ISO 9001 / ISO 27001
  • ITAR
  • FIPS 140-2
  • MTCS Level 3

We further strengthened our commitment to security by obtaining the EU-U.S. and Swiss-U.S. Privacy Shield certification. Our current certification is available at by searching for “productboard”.

We use SSL/TLS for data in transit, creating a secure tunnel protected by 128-bit or higher AES encryption.

Looking for more security?

We offer Data Encryption at rest with AES-256, block-level storage encryption. Learn more about Amazon RDS Security.

To see how we collect, use, and handle your information when you use our service, see productboard's Privacy Policy.

Need more detailed information and documentation on our security practices? See our Security and Privacy trust portal.

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