Accessing Productboard’s Security Reports and Certifications

Productboard’s security documents and answers to frequently asked security questions are available in Productboard’s Conveyor Room. If you want access to the latest SOC 2 report, ISO 27001 certificate, Application or Network penetration test, and additional documents for Productboard’s various product lines can request it by following the steps below.

Accessing security documentation

Relevant to both new and legacy boards

  1. Navigate to Productboard’s Trust Portal and click on request access, then enter your work email address.
    Screenshot 2023-07-20 at 13.32.26.png

  2. Include a brief message with any context related to the request for document access.
    Screenshot 2023-07-20 at 13.30.45.png

  3. Typically, requests are approved within a few business hours.
    Screenshot 2023-07-20 at 13.36.56.png

  4. Once your request is approved, you will receive an email from with a link to log in.
    Screenshot 2023-07-20 at 13.41.45.png

  5. Your identity and email will be validated via a one-time code
    Screenshot 2023-07-20 at 13.42.52.png

  6. You will be prompted to sign an NDA to gain access to Productboard’s protected documents.
    Screenshot 2023-07-20 at 13.44.34.png

  7. After clicking Confirm and Sign, you can access the security documents and Productboard’s security knowledge base. SOC and ISO reports can be found by clicking Documents towards the bottom of the page.
    Screenshot 2023-07-20 at 13.48.12.png

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