Jake Sawyer
Articles
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Share documents from your Personal section
Adding a document to a teamspace means (generally speaking) everyone in that teamspace can see that document. If you want to draft a document privately, it's best to work on it in your Personal se...
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View an item's history
If you need to quickly check the history of an item in your workspace and you can't export (or don't want to bother with) the full workspace audit log, you can access an individual item's history ...
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Manage multiple portals
You can create multiple portals for different products or audiences, all within the same Productboard workspace. Each portal can be configured differently, allowing you to create tailored portal e...
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Rename item types across your workspace
There are a lot of product development methodologies, and they don't all share the same terms. For example, what we here at Productboard call 'features', you might call 'epics'. When our terminolo...
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Create new items quickly
You can create new items from the main menu without having to open a specific page. Doing so significantly reduces the amount of clicking and thinking you have to do to create something like a new...
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Productboard Spark
Note: Productboard Spark is now generally available. If you joined during the beta program, your standalone Spark workspace remains accessible and your content carries over. See Spark pricing and b...
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Companies and Users boards: View and understand customer context
The Companies and Users boards are your go-to collaborative spaces for customer context, helping you and your customer-facing teammates drive better customer outcomes.These boards help anyone get u...
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Sync Jira issues without using webhooks
If your organization prefers or requires that Jira webhooks not be used, you can instead enable scheduled sync to ensure linked Jira issues stay up to date in Productboard.In this article: Why use...
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Manage data visibility in teamspaces
Admins and teamspace owners can control whether certain data fields are visible within a teamspace. By restricting data visibility, you can reduce the noise being created by other members, teams, ...
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Grid board examples
One common mistake new Productboard users make is trying to do everything on a single board. Instead, it's best to string many boards together into a workflow—one you've just adopted, or one you'r...