LABS 🧪: Localize your customer-facing Portal


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Note: This article describes an experimental Labs feature, which may change without warning. If you're giving this feature a try, let us know your feedback in our Portal or starting a conversation in our Product Makers community!

Nowadays, many companies have an international reach or operate in non-English speaking markets.

Having UI elements in the customer-facing Portal in your customers' language allows you to make the communication between makers and customers smoother than ever.

In this article: 

Selecting the customer-facing Portal language

Note: First enable this feature within the Labs (Labs.svg) settings of your Productboard workspace.

As a maker with admin access, you can select the Portal language in the Portal Settings (Settings-1.svg). The default language is English, but you can also select: German, Spanish, French, Portuguese, Dutch, Czech, and Japanese.

Note: Currently, you can only select one language per Portal. (48).gif

Understanding what parts of the Portal are translated

All system-generated strings, including Portal copy, buttons, and emails, will be automatically translated.

On the other hand, user-generated Portal content, such as portal card title and description, tabs, and sections, will need to be translated by you.

Below, you'll find a breakdown of which items will be translated or not for each Portal area.

Internal Portal 

No elements on the internal version of your Portal will be translated:

Customer-facing Portal

The idea submission button and form, as well as the emails, will be translated. All the tabs and cards on the page need to be translated on your end.



Note: Our Privacy Policy message won't be translated.

Portal card

On the Portal card, the publishing date and the user impact score strings will be translated.

On your end, you'll need to translate the Portal card title and description.


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