Jake Sawyer
Articles
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Track feature dependencies to mitigate risks
Dependencies can be created between two features, a feature and a subfeature, or two subfeatures.Identifying dependencies early helps you identify the true cost of building a feature, which may in...
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How do tags work in Productboard?
Tags can be applied to feedback and features, and they offer easy, flexible ways to categorize, sort, and filter what you see.In this article: How to use tags with feedback How to use tags with fe...
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How can I change the layout of a board?
The layouts of grids, timelines, and columns boards are interchangeable. For example, you can change a grid into a columns board at any time. This allows you to experiment with finding the right la...
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Integrate with Zendesk
Support tickets in Zendesk contain a wealth of information you can use to prioritize the right features and build them in the right way: Questions & confusion during onboarding Pain points in toda...
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Board access overrides
When a user becomes a member of a teamspace, there are three possible member access levels they may be granted: view-level, edit-level, or owner-level access. Normally, a user's member access leve...
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Teamspace types and member access levels
Board sharing is critical to achieving alignment within and beyond the product team. By sharing your boards thoughtfully, you can ensure people have access to the information they need without bei...
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Share your roadmap by exporting to PNG
Customers, prospects, and external stakeholders might request to have a more detailed look into your plans. This is why we recommend having approved customer-facing roadmaps to share with them.Exp...
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Share your roadmaps with external stakeholders and customers
You can make timelines and columns boards accessible to external stakeholders through a shared link. This provides customers, prospects, and end-users a more detailed look into your plans without ...
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Hubs for teamspaces and folders
Experience the power of centralized collaboration with teamspace hubs in Productboard! Hubs are designed to help teams collaborate and manage their workspaces by providing a home page for each tea...
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Integrate with Gong
Productboard's Gong integration automatically imports call transcripts as Productboard feedback, linking each one to the right customer record so your product decisions stay grounded in real conve...