How can I archive feedback?

When processing the feedback on the Insights board, from time to time you may want to archive feedback. Archiving feedback is useful when processing feedback that you may want to revisit at a later stage.

In this article:

How to archive feedback

When processing feedback you can archive individual or multiple feedback at once.

To archive feedback:

  • When processing feedback you can archive it with the shortcut by pressing A on your Keyboard or by clicking the context menu (Dots-1.svg) in the top right of the feedback and clicking Archive-1.svg Archive.
    2022-06-14_12.31.07.gif
  • To bulk archive feedback, select a range of feedback by holding shift or selecting the checkboxes beside their name, clicking the context menu (Dots-1.svg) in the top right of the feedback, and selecting Archive-1.svgArchive.
    2022-06-14_12.31.39.gif
     

How to unarchive feedback

Similar to archiving feedback you can unarchive individual or multiple feedback at once.

To unarchive feedback:

  • On the Insights board, filter the board by Status and select Archived.
    2023-04-19_11-36-13.jpg
  • Click the context menu (Dots-1.svg) in the top right of the feedback and select Archive-1.svg Unarchive from the menu.
    2023-04-19_11.33.32.gif
  • To bulk unarchive feedback, select a range of feedback by holding shift or selecting the checkboxes beside their name, clicking the context menu (Dots-1.svg) in the top right of the feedback, and selecting Archive-1.svgUnarchive.
    2023-04-19_11.33.38.gif
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