Welcome to Productboard! Your organization’s product team uses Productboard to figure out what to build next and share that roadmap with you. As a viewer in Productboard, you get to see what features product managers are creating and when they plan to deliver them by viewing roadmaps. In Productboard you can gather more context about features by viewing feature details and adding comments directly on a feature for quick feedback to your colleagues.
In this article:
- What can a viewer do in Productboard?
- What does Productboard look like for a viewer?
- Viewing features and leaving comments as a viewer
- Viewing the Portal
- See also
How do I know if I'm a viewer?
If you go to productboard.com and sign in with your work email address, what happens? If you're taken to a screen that looks like the screenshots found later in this article, you're probably a viewer!
If instead you're asked to create a new workspace, that means you haven't been invited yet, which is something only an admin of your Productboard workspace can do. There is no way to make yourself a viewer on a workspace, so ask someone in Ops or Product if you think you should have access.
To check the role associated with your profile after signing into Productboard:
- From the top of the Main menu, click Workspace menu > My account.
- Under Your details, you'll find the Role field.
What can a viewer do in Productboard?
As a viewer you can:
- View timelines and columns boards that have been shared with you.
- View details about features appearing on timelines and columns boards.
- Leave comments on features appearing on timelines and columns boards.
- Review portals, if shared with you via public/private link.
What does Productboard look like for a viewer?
As a viewer, you can only see boards that live in teamspaces that you have joined. In a new workspace, that means you're probably a member of the General teamspace (everyone is by default). If your workspace has been around for a while, you might have access to other teamspaces.
In the Home submenu on the left, you'll see all the teamspaces and boards you have access to, organized into a hierarchical folder system. You can click on a teamspace to see all its boards, or click on a board to see that board.
Viewing features and leaving comments as a viewer
As a viewer, you will be able to view the details of features on a roadmap and comment on these features.
To view a feature, click on the feature name on the roadmap, you will then see the feature detail sidebar which contains the key information you need to know about the feature such as the feature description and feature owner.
If you scroll down on the feature detail sidebar, you can find Fields and Comments.
- In the Fields section, you can view segments, drivers, tasks, teams, and any custom fields your team may have created, such as which product team is working on that feature and who is the Dev Lead.
- In the Comments section, you can view comments on features and add comments for quick feedback to your colleagues by "@" mentioning them.
Viewing portals
As a viewer, you can review company-wide portals or portals that are shared with you directly via a public or private link. Each card on a Portal represents a feature, and you can click on a card to add your own insights to that feature or view others' feedback. Portals also allow you to submit your own brand new feature ideas to your product team for consideration.
To view portals, click Portals on the left-hand side of the screen.