Format text in Productboard descriptions

Enhanced formatting is now available for the description fields of notes, features, Portal cards, and the description field all other fields/column types. Basic markdown is supported as well.

In this article:

Formatting toolbar

  • Templates
  • Big headlines (h1)
  • Smaller headlines (h2)
  • Bold
  • Italics
  • Underline
  • Strikethrough
  • Inline code
  • Numbered list (with support for multiple levels)
  • Bullet point list (with support for multiple levels)
  • Hyperlink
  • Horizontal dividing line
  • Code block
  • Quoteblock

Note: To change the level of the numbered/bulleted list, use Tab or Shift + Tab


Keyboard shortcuts for text formatting

  • Big headlines h1:  (command + option + 1  |  control + alt + 1)
  • Smaller headlines h2:  (command + option + 2  |  control + alt + 2)
  • Bold:  (command + B |  control + B)
  • Italics:  (command + I  |  control + I)
  • Underline:  (command + U  |  control + U)
  • Strike-through: (command + option + X  |  control + alt + X)
  • Code block: (command + alt + shift + C | control + alt + shift + C)
  • Inline code: (command + shift + C | control + shift + C)
  • Hyperlink (command + K | control + K)
  • Horizontal dividing line (--- enter)
  • Quoteblock: (> space)

Inline images

Copy & paste images or image URLs directly into description fields! 🌅

Preserved formatting when you copy & paste

Copying and pasting from the following apps will preserve the formatting in your Productboard description:

  • MS Word
  • MS Outlook
  • MS OneNote
  • Google Docs
  • Dropbox Paper
  • MacOS Mail
  • Gmail
  • Asana
  • Slack


Sometimes markdown is still the fastest way to format. Other times, you want to copy/paste text with markdown syntax already applied. Either way, we've got you covered.

Supported markdown:

  • Big headlines h1:   #
  • Smaller headlines h2:  ##
  • Bold:   **boldword** or __boldword__
  • Italic:   *italicword* or _italicword_
  • Strike-through:   ~~strickenword~~
  • Blockquote:   > 
  • Horizontal line:  --- 
  • Code block: `wrapped-with-back-ticks`
  • Inline code: ```wrapped-with-three-back-ticks```
  • Bullet point list item:  -
  • Numbered list item:  1.
  • Hyperlinks: [Click here] (

See also: Markdown Cheatsheet


Unsupported markdown:

  • Code blocks
  • Inline HTML
  • Embedded videos
  • Tables

Formatting in comments

While there is not yet a formatting toolbar available for authoring comments, you can use markdown.

One exception is horizontal divider lines --- which are not supported in comments.

Tip: Use shift + enter to linebreak in a comment.

Restore previous version history

NOTE: At this time, version history is only available for feature descriptions.


Whoops - did you lose some important work? If something goes wrong, it's easy to restore a previous version of your feature description.

  1. In the toolbar below your feature description, click the ⟲ icon to bring up your version history.
  2. Select the version history you wish to restore.
  3. Click Restore this version.

When you restore a timestamped version, it remains in its original position in your history timeline, while a duplicate version is created and timestamped "Now".

Note that Productboard will not save content from a 3rd party integration, e.g. Jira, as a timestamped change.


  • Formatting is not yet supported in linked insights, as seen in a feature's details side pane.
  • It is not yet possible to include inline images within highlighted insights.
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