Productboard Pulse upgrades themes by adding AI-assisted theme generation and note summaries, making it easier for you to spin up new themes and make new discoveries. Plus, your workspace now automatically creates AI-generated themes (called topics) that can surface patterns you didn't even know you were looking for!
Note: Productboard Pulse is not available for purchase at this time. However, all capabilities of Productboard Pulse are or will be included in Productboard Spark. See Beta: Productboard Spark for details.
In this article:
AI-based theme improvements
Productboard Pulse adds a few new functionalities to themes. If you aren't familiar with the basics of themes, see Categorize feedback at scale with themes.
Natural-language descriptions
You can write a prompt for Productboard AI to use when deciding which notes should be included in the theme. The AI will interpret the description naturally and use it, along with the theme's filters, to select appropriate notes.
You can change this description any time. If you do, you may have to wait a minute while the theme regenerates its list of notes. (This happens if you change the filters, too!)
AI suggestions for descriptions and filters
You can click the Suggest buttons to have AI write the theme's description or select filters for you. These suggestions are based on the title of your theme (which you do still have to write yourself. Sorry!)
Summarizing all the notes in a theme
On the Notes tab of any theme, you'll find a section called Notes summary. This AI-generated overview summarizes the contents of the entire theme, including the general nature of the feedback and the most salient pain points found within. You can still browse the list of notes yourself if you like.
Topics
A topic is an AI-generated note category. Topics are created automatically and help you discover feedback patterns that you might not have been looking for. You can create a theme from a topic at any time, giving you more control over its details and related notes.
Note: You must have at least 250 notes in your workspace before Productboard AI can begin generating topics.
From the Main menu > Insights > Topics, you can:
- Browse a list of all topics.
- Click on a topic's name to open its sidebar. which contains:
- The Details tab, where you can see information about the topic.
- The Notes tab, where you can review the topic's notes and interact with them much as you would on the Notes tab of a theme (see Categorize feedback at scale with themes for details).
- Click Create theme to begin creating a new theme based on that topic. A theme created this way will include the original topic as a filter. You can add more filters and write a description yourself, or have AI suggest filters and write a description for you. The original topic will be preserved.
You can also access topics related to a theme from the Topics tab of that theme's sidebar. From here, you can:
- Read an AI-generated summary of each theme.
- Click Related notes to view a list of all the notes connected to a topic, and interact with those notes much as you would on the Notes tab (see Categorize feedback at scale with themes for details).
- Hover over a topic and click Create theme to turn that topic into a full theme.
Best practices
Here are some tips to help you get the most out of AI-enhanced themes and topics.
- Start simple. Create 3-5 themes tied to business initiatives or segments.
- Use AI thoughtfully. Only promote a topic to a theme if it provides strategic value.
- Write good descriptions. Utilize best practices in prompt engineering.
- Use all the tools. Tune your theme with filters in addition to AI descriptions for maximum control of the theme.
- Be patient. It may take a couple minutes to collect notes when you create a new theme. Good time to stretch!
- Be really patient for topics. Remember, your workspace needs at least 250 notes before it can even start generating topics, and initial generation can take a few hours.