Defining your product objectives

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Objectives are clear, measurable, inspiring goals aligned with specific outcomes you're striving to achieve — for your customers, product, or business.

For example:

  • Help users perform core job-to-be-done X
  • Grow our impact on the world by expanding to customer segment Y
  • Close core feature gaps experienced by user role Z

Note: Customers on the Starter and Essentials plans have access to 1 objective. Pro plan customers have up to 10 objectives. Enterprise and Enterprise Plus plan customers have unlimited objectives.

In this article:

Relevant to both new and legacy boards

Product objectives

When objectives are really broad, we might call them company objectives:

  • Expand internationally to increase the total addressable market

But here, we'll be focusing on more specific product objectives:

  • Expand customer base to 3 new regions

In this case, our product objectives were derived "top-down" from our company objectives. It makes sense that the product team's work should be aligned with the company's current goals.

Other product objectives may be derived "bottom-up", based on user insights you've received, market intelligence you've gathered, or your own product strategy.

How can you tell if an objective is a product objective? Use these guidelines:

  • Is it high-level enough to represent a worthy goal/outcome for customers or your product? Something that could only be achieved by building a handful of supporting features?
  • Is it specific enough to help guide your prioritization decisions around which features to build next?

If so, chances are you've got yourself a product objective.

Quantitative objectives

Does your team eat, sleep, and breathe certain KPIs? In that case, these can be incorporated directly into the objective itself:

  • Increase the number of videos viewed per session by 10%

Otherwise, define objectives qualitatively, but for each one, specify measurable "key results" in the objectives description (accessible in the side pane).

Defining key results

Key results are simply success criteria: an exhaustive list of the measurable/verifiable conditions that, if met, allow everyone to agree the objectives were accomplished:

  • Product fully localized for languages x, y, and z
  • At least 20 new customers in each region by the end of Q3
  • Within 3 months, MAU for users in all new regions is 30% or higher
  • For the first 100 NPS results from each new region, the average score is > 25

By including key results for each objective, you help to clarify what the objective really entails while baking in accountability that focuses and motivates you and your team.

Objective cadence

Smaller teams at fast-moving startups may set new objectives every 4-8 weeks. More established product organizations often set new product objectives once a quarter.

Some objectives may be relevant over the long term. But it may still help to represent these with multiple sequential objectives, each with its own scope, key results, and features. In this way, objectives act a bit like initiatives, large units of work that you can mark "done" before moving on to the next one — even if you'll still be focusing on advancing the same high-level objective.

Naming objectives in Productboard

When naming an objective in Productboard, it's up to you whether to use the objective's full name, an abbreviated version of its name, or a secret code name. You can always give an objective a shorthand name and add the full one to its description field.

What really matters is how the objective looks once they're added as a column on your Features board...


how it looks on your Roadmap...


and how it appears in the feature details side pane (where long names may be truncated, though accessible in full on-hover)...


See also

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