Insights Board
Link user feedback to related feature ideas using insights
Whenever you receive user feedback about your product - whether in an email, a support ticket, a phone call, researc...
Import notes from a spreadsheet
Consolidate user research & feedback stored in spreadsheets (or solutions like CRMs or survey tools that support CSV ...
Help contributors begin submitting valuable user insights
It's now even easier for customer-facing contributors to submit user insights to Productboard, while reducing the tim...
Build a sustainable feedback pipeline
You’ve done the heavy lifting of transferring your backlog of features and historical feedback into Productboard. How...
How should insight importance scores be used?
Suggested guidelines for scoring the importance of insights
Once you've highlighted a new user insight and linked it ...
Enabling contributors to effectively contribute insights
Customer-facing teams like sales, marketing, support, and customer success have a wealth of insights around what user...
Processing notes efficiently
Now that you've directed ideas, requests and pieces of feedback into your Insights board from various sources, you ha...
Add images to your notes and feature descriptions
As they say, a gif is worth a thousand words. (And two thousand if you pronounce gif with a hard G.) Static graphics ...
Assign users to companies
With Productboard, you can visualize which features matter to which users and which customer companies, based on insi...
Use collections to group related notes
Available on the Scale plan and higher
As the number of user insights flowing into productboard increases, you'll n...
Re-link insights from one feature to another
Move insights from one component, feature, or subfeature to another
As new insights are linked to ideas on the Featur...
Filter the Insights board
Once you've connected all of your various feedback tools into Productboard, your next question is probably, "How do I...
Migrate your historical feedback
Great news: your initial prep work is done! You’ve made your product hierarchy, and filled it with all the feature id...
Import research & feedback from a spreadsheet using Zapier
If you're just getting set up in productboard, you'll want to load in existing research and user feedback. If you're ...
Create your first insight
Now that you’ve made your product hierarchy, and filled it with any feature ideas you’re already thinking about, it’s...