Insights Board
Import notes from a spreadsheet
Consolidate user research & feedback stored in spreadsheets (or solutions like CRMs or survey tools that support CSV ...

Written by Kristina Docheva
Updated
Help contributors begin submitting valuable user insights
It's now even easier for customer-facing contributors to submit user insights to Productboard, while reducing the tim...

Written by Kristina Docheva
Updated
Build a sustainable feedback pipeline
You’ve done the heavy lifting of transferring your backlog of features and historical feedback into Productboard. How...

Written by Kristina Docheva
Updated
How should insight importance scores be used?
Suggested guidelines for scoring the importance of insights
Once you've highlighted a new user insight and linked it ...

Written by Kristina Docheva
Updated
Enabling contributors to effectively contribute insights
Customer-facing teams like sales, marketing, support, and customer success have a wealth of insights around what user...

Written by Kristina Docheva
Updated
Processing notes efficiently
Now that you've directed ideas, requests and pieces of feedback into your Insights board from various sources, you ha...

Written by Kristina Docheva
Updated
Add images to your notes and feature descriptions
As they say, a gif is worth a thousand words. (And two thousand if you pronounce gif with a hard G.) Static graphics ...

Written by Kristina Docheva
Updated
Assign users to companies
With Productboard, you can visualize which features matter to which users and which customer companies, based on insi...

Written by Kristina Docheva
Updated
Use collections to group related notes
Available on the Scale plan and higher
As the number of user insights flowing into productboard increases, you'll n...

Written by Kristina Docheva
Updated
Re-link insights from one feature to another
Move insights from one component, feature, or subfeature to another
As new insights are linked to ideas on the Featur...

Written by Kristina Docheva
Updated
Filter the Insights board
Once you've connected all of your various feedback tools into Productboard, your next question is probably, "How do I...

Written by Kristina Docheva
Updated
Migrate your historical feedback
Great news: your initial prep work is done! You’ve made your product hierarchy, and filled it with all the feature id...

Written by Kristina Docheva
Updated
Highlight user insights and link them to related feature ideas
As new notes arrive on your Insights board, you'll want to highlight the most important bits so they'll be on hand la...

Written by Kristina Docheva
Updated
Import research & feedback from a spreadsheet using Zapier
If you're just getting set up in productboard, you'll want to load in existing research and user feedback. If you're ...

Written by Kristina Docheva
Updated
Create your first insight
Now that you’ve made your product hierarchy, and filled it with any feature ideas you’re already thinking about, it’s...

Written by Kristina Docheva
Updated