Insights Board

Identify trends in collected feedback (Beta)

Note: This article refers to feature which is in private beta. If you are interested in participating in the beta, vi...
Diana Stegall
Written by Diana Stegall
Updated

Link user feedback to related feature ideas using insights

Whenever you receive user feedback about your product - whether in an email, a support ticket, a phone call, researc...
Kristina Docheva
Written by Kristina Docheva
Updated

Import notes from a spreadsheet

Consolidate user research & feedback stored in spreadsheets (or solutions like CRMs or survey tools that support CSV ...
Kristina Docheva
Written by Kristina Docheva
Updated

Help contributors begin submitting valuable user insights

It's now even easier for customer-facing contributors to submit user insights to Productboard, while reducing the tim...
Kristina Docheva
Written by Kristina Docheva
Updated

Build a sustainable feedback pipeline

You’ve done the heavy lifting of transferring your backlog of features and historical feedback into Productboard. How...
Kristina Docheva
Written by Kristina Docheva
Updated

How should insight importance scores be used?

Suggested guidelines for scoring the importance of insights Once you've highlighted a new user insight and linked it ...
Kristina Docheva
Written by Kristina Docheva
Updated

Enabling contributors to effectively contribute insights

Customer-facing teams like sales, marketing, support, and customer success have a wealth of insights around what user...
Kristina Docheva
Written by Kristina Docheva
Updated

Processing notes efficiently

Now that you've directed ideas, requests and pieces of feedback into your Insights board from various sources, you ha...
Kristina Docheva
Written by Kristina Docheva
Updated

Add images to your notes and feature descriptions

As they say, a gif is worth a thousand words. (And two thousand if you pronounce gif with a hard G.) Static graphics ...
Kristina Docheva
Written by Kristina Docheva
Updated

Assign users to companies

With Productboard, you can visualize which features matter to which users and which customer companies, based on insi...
Kristina Docheva
Written by Kristina Docheva
Updated

Use collections to group related notes

Available on the Scale and Enterprise plans   As the number of user insights flowing into Productboard increases, you...
Kristina Docheva
Written by Kristina Docheva
Updated

Re-link insights from one feature to another

Move insights from one component, feature, or subfeature to another As new insights are linked to ideas on the Featur...
Kristina Docheva
Written by Kristina Docheva
Updated

Filter the Insights board

Once you've connected all of your various feedback tools into Productboard, your next question is probably, "How do I...
Kristina Docheva
Written by Kristina Docheva
Updated

Migrate your historical feedback

Great news: your initial prep work is done! You’ve made your product hierarchy, and filled it with all the feature id...
Diana Stegall
Written by Diana Stegall
Updated

Import research & feedback from a spreadsheet using Zapier

If you're just getting set up in productboard, you'll want to load in existing research and user feedback. If you're ...
Kristina Docheva
Written by Kristina Docheva
Updated

Create your first insight

Now that you’ve made your product hierarchy, and filled it with any feature ideas you’re already thinking about, it’s...
Kristina Docheva
Written by Kristina Docheva
Updated