Claudia Pelagatti
Articles
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Filter the Insights board to find relevant feedback
Applying filters on the Insights board lets you narrow down specific topics to find the relevant feedback you need right away. In this article: Applying filters on the Insights board Understand...
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Use insights automation to create triage rules
The value of centralized customer feedback is only as good as the actionable insights you can extract from it in a sustainable way. The first step in this process is making sure that feedback is...
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Use the default RICE score formula
You can use the RICE score formula to get started with prioritizing your features and subfeatures quickly. Using this popular prioritization framework, you can decide what to build next by scorin...
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Create your own prioritization formulas on Legacy boards
Formulas let you combine other data fields into a single number using flexible calculations that help you decide the most valuable feature to build next and sort your backlog based on that metric...
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Save and manage your boards
You'll be working with many boards across your workspace, so knowing how to save and manage your boards will help you build efficient workflows for yourself and your colleagues. In this article:...
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Use the Timeframe column to plan your features against time
Timeframe columns help you plan multiple features at the same time by giving you an overview of what the team has planned, and when things change, you can easily make edits to keep your plans up ...
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Use reports to better understand how your product team operates
Note: Your access to specific reporting capabilities will depend on your plan. Below is an overview of all available reports. Reports provide built-in dashboards that help you better understand ...
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Tracking progress on roadmaps
Visualize progress on roadmaps to keep the rest of the team and your stakeholders in the loop on how your features, objectives, and releases are progressing. The progress is automatically calcula...
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Organize your Legacy roadmaps with swimlanes
Your roadmap tells a story about your product—and sometimes a big story needs to be broken into chapters for easier reading. Use swimlanes to arrange your roadmap items for greater clarity and st...
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LABS 🧪: Localize your customer-facing Portal
Note: This article describes an experimental Labs feature, which may change without warning. If you're giving this feature a try, let us know your feedback in our Portal or starting a conversati...