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  2. Insights

Insights

How To Use Insights

  • Use Insights Automation to create rules to route and categorize notes efficiently
  • Identify trends in collected feedback
  • Link user feedback to related feature ideas using insights
  • Import notes from a spreadsheet
  • Help contributors begin submitting valuable user insights
  • Build a sustainable feedback pipeline
  • See all 17 articles

Insights Advice & Troubleshooting

  • What happens if data selected as a condition or action is removed from the automation?
  • Can I preview the scope of the automation rule before finalizing it?
  • Can I apply the Insights Automation rules historically?
  • Why can't I access Insights Automation and create a new automation rule?
  • How many items are listed in Trends table modules?
  • How are Trends calculated?
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