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  • Features Board - Setup & Configuration
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Features Board - Setup & Configuration

Get started by building a hierarchy

Ready to get started with Productboard? Great! The first thing you should do before anything else is to take a few mi...
Diana Stegall
Written by Diana Stegall
Updated March 04, 2021 07:32

How to add features to Productboard

Your Features board is the home of all your feature ideas, big and small. You might be storing feature ideas in a var...
Michel Rizzetto
Written by Michel Rizzetto
Updated February 02, 2021 00:35

Import features from a spreadsheet

Before Productboard did you log features in a spreadsheet or a tool that exports to XLSX/CSV? Import features from sp...
Michel Rizzetto
Written by Michel Rizzetto
Updated February 02, 2021 00:35

How to manually add a company to Productboard

  Adding your customers into Productboard allows you to identify feedback they've submitted, surface feature ideas t...
Michel Rizzetto
Written by Michel Rizzetto
Updated February 02, 2021 00:35

How to import company data via CSV

Available on Scale and Enterprise plans.     Adding your customers into Productboard allows you to identify feedback...
Michel Rizzetto
Written by Michel Rizzetto
Updated February 23, 2021 18:40

Where did my features go?

"Help! I can't find my feature!"   Sometimes filters can conceal features in unexpected ways.   Follow the steps belo...
Michel Rizzetto
Written by Michel Rizzetto
Updated March 04, 2021 19:01
See all 17 articles

Features Board - Prioritizing Features

Defining your product objectives

  Objectives are clear, measurable, inspiring goals aligned with specific outcomes you're striving to achieve — for y...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated February 08, 2021 21:23

Track Tasks for each feature

Track tasks like design or documentation that can be worked on for each feature in parallel Feature status is the pri...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated January 26, 2021 09:55

How does the Effort Field work?

The Effort Field's story point scale The effort field in productboard is designed to be flexible, so accepts any nume...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated March 03, 2021 16:49

Customize status values for features

  In Productboard, feature status is a handy way to show what phase a feature is in within the product development li...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated January 26, 2021 09:55

How to prioritize using customer segments

Available on Scale and Enterprise Great product managers understand how to identify the needs of specific ...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated January 26, 2021 12:46

Organizing your feature ideas

  If you’re a data-driven product manager, chances are you’ve long dreamed of being able to quantify the projected im...
Jerome Lijertwood
Written by Jerome Lijertwood
Updated January 26, 2021 12:46
See all 16 articles

Insights Board

Import notes from a spreadsheet

Consolidate user research & feedback stored in spreadsheets (or solutions like CRMs or survey tools that support CSV ...
Kristina Docheva
Written by Kristina Docheva
Updated February 03, 2021 12:41

Help contributors begin submitting valuable user insights

It's now even easier for customer-facing contributors to submit user insights to Productboard, while reducing the tim...
Kristina Docheva
Written by Kristina Docheva
Updated February 05, 2021 17:11

Build a sustainable feedback pipeline

You’ve done the heavy lifting of transferring your backlog of features and historical feedback into Productboard. How...
Kristina Docheva
Written by Kristina Docheva
Updated January 27, 2021 10:53

How should insight importance scores be used?

Suggested guidelines for scoring the importance of insights Once you've highlighted a new user insight and linked it ...
Kristina Docheva
Written by Kristina Docheva
Updated January 26, 2021 09:55

Enabling contributors to effectively contribute insights

Customer-facing teams like sales, marketing, support, and customer success have a wealth of insights around what user...
Kristina Docheva
Written by Kristina Docheva
Updated January 26, 2021 12:46

Processing notes efficiently

Now that you've directed ideas, requests and pieces of feedback into your Insights board from various sources, you ha...
Kristina Docheva
Written by Kristina Docheva
Updated February 24, 2021 22:57
See all 15 articles

Roadmap Board

Guide: Choose the right roadmap for your audience

Building your first roadmap can be intimidating if you don't know where to begin. We created this guide to provide ne...
Jana Jiraskova
Written by Jana Jiraskova
Updated February 22, 2021 18:02

Plan releases to decide what to deliver when

As you prioritize what to build now, next, and in the short-term, you'll want to begin tracking when that functionali...
Jana Jiraskova
Written by Jana Jiraskova
Updated January 27, 2021 00:14

How to use swimlanes to organize your roadmaps

Your roadmap tells a story about your product - and sometimes a big story needs to be broken into chapters for easier...
Jana Jiraskova
Written by Jana Jiraskova
Updated March 04, 2021 19:46

How to create a Features timeline roadmap

Plan and monitor delivery work across different teams or products in a single view. This visualization is ideal if y...
Jana Jiraskova
Written by Jana Jiraskova
Updated February 26, 2021 18:02

How to create an Objectives timeline roadmap

Communicate a high-level plan of measurable, time-bound goals across different teams over time. This visualization i...
Jana Jiraskova
Written by Jana Jiraskova
Updated March 04, 2021 19:56

How to create a Releases timeline roadmap

  Plan and communicate when different releases will be worked on. This visualization is ideal for planning outputs an...
Jana Jiraskova
Written by Jana Jiraskova
Updated March 04, 2021 19:54
See all 12 articles

Portal

Embed your Portal

Looking to engage customers with your Product Portal? Embed it where they already spend time. It'll be even easier fo...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated March 04, 2021 10:35

Customize your Portal’s domain with CloudFront and Route53

How to host your Portal on your own custom domain using CloudFront and Route53 Prerequisites - a free plan on Amazon ...
Aneta Ziegenfuss
Written by Aneta Ziegenfuss
Updated March 02, 2021 13:30

Driving engagement with your Portal

  Based on analysis of aggregated Portal activity data and inputs from Productboard users, the best practices below c...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated January 26, 2021 09:55

Customize your Portal's domain with Cloudflare

  Create a custom CNAME record with Cloudflare Prerequisites - a free plan on Cloudflare is enough to set up a custom...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated March 04, 2021 09:01

Customize your Portal's domain

Using the steps below, makers with admin access can customize their Portal's domain. In this article: Create a custo...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated March 04, 2021 09:04

Close the feedback loop with Portal card updates

Ever wish you could share an update with all the users who requested a feature in the past? That’s what Portal card u...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated January 26, 2021 09:55
See all 7 articles

Shortcuts & best practices

Use emojis to restore the humanity in product planning

  We have a little 🎁 for you. Emojis can now be used throughout productboard in text such as feature names 💡, strateg...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated January 26, 2021 12:46

Tips for improving performance

1. Disable AdBlock AdBlock is designed to filter out ads on traditional static webpages. Modern interactive apps like...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated January 27, 2021 09:26

Maintaining your workspace

  In the digital world, as in our physical work environment, a cluttered workspace adds little bits of friction that ...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated January 26, 2021 09:55

Format text in Productboard descriptions

  Enhanced formatting is now available for the description fields of notes, features, Portal cards, and the descripti...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated February 02, 2021 16:11

Use keyboard shortcuts

  Use keyboard shortcuts to speed up common actions in Productboard. From anywhere in the application, press ?to see ...
Aditi Shirodkar
Written by Aditi Shirodkar
Updated February 26, 2021 20:36

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