Trends calculate the percentage change, which quantifies the change from one timeframe to another and expresses the change as an increase or decrease, i.e.Β (π2βπ1)/|π1|Γ100
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For example, if I had 25 notes created Aug 1-Aug 31, these would be compared to 43 notes created Jul 1-Jul 31, resulting in decreasing Trend of -42%.
If there are no Notes created in the previous timeframe or if you haveΒ Any timeΒ selected in the date created filter you will see the labelΒ .
For more information about Insight Trends, see the article Identify trends in collected feedback.
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