Trends calculate the percentage change, which quantifies the change from one timeframe to another and expresses the change as an increase or decrease, i.e. (𝑉2−𝑉1)/|𝑉1|×100.
For example, if I had 25 notes created Aug 1-Aug 31, these would be compared to 43 notes created Jul 1-Jul 31, resulting in decreasing Trend of -42%.
If there are no Notes created in the previous timeframe or if you have Any time selected in the date created filter you will see the label 
.
For more information about Insight Trends, see the article Identify trends in collected feedback.
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