Integrate with Jira self-managed


Integrating with JIRA Server

You can integrate with Productboard even if you are running Jira Server (i.e. self-managed, on-premise). Just white-list the following static IP addresses on your firewall with port 443:



In order to integrate with Jira, you must meet the following requirements:

  1. A Minimum Jira Server version of 7.0 is required. This feature is available on the Enterprise plan, for more information contact
  2. Allow access to your Jira instance over the internet directly or indirectly through a proxy
  3. Allow egress and ingress connections over the internet, directly or indirectly, from your Jira instance.
Note: If you encounter a message saying the address doesn't exist, is unavailable, or that there was a timeout, check with your network administrator to ensure Productboard has access to your Jira network. Your Jira on-prem setup needs to be in a public network, with a public IP address. The IP address can be inaccessible from the Internet in general, but it must be made available to Productboard.

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