Integrating with JIRA Server
You can integrate with Productboard even if you are running Jira Server (i.e. self-managed, on-premise). Just white-list the following static IP addresses on your firewall with port 443:
In order to integrate with Jira, you must meet the following requirements:
- A Minimum Jira Server version of 7.0 is required. This feature is available on the Enterprise plan, for more information contact email@example.com
- Allow access to your Jira instance over the internet directly or indirectly through a proxy
- Allow egress and ingress connections over the internet, directly or indirectly, from your Jira instance.
Note: If you encounter a message saying the address doesn't exist, is unavailable, or that there was a timeout, check with your network administrator to ensure Productboard has access to your Jira network. Your Jira on-prem setup needs to be in a public network, with a public IP address. The IP address can be inaccessible from the Internet in general, but it must be made available to Productboard.