We're updating our terms

November 29, 2023

To our valued customers, we wanted to let you know that we’re updating our Master Subscription Agreement and Privacy Policy (“Terms”). We periodically update our Terms as our services evolve, and to address new laws and regulations. We’ve also made them easier to read!

Below are some key highlights:

Privacy Policy

  • Provided additional information about your consumer rights
  • Improved transparency around how we process personal information
  • Re-structured sections of our policy to add more detail about information Productboard collects

Master Subscription Agreement

  • Included commitments to our Security Standards and SLAs
  • Provided different options for choice of law depending on your location
  • Included some automatic carve outs from our Limitation of Liability cap for our customers
  • Included additional warranties and commitments to our customers

By continuing to use our services after the effective date, you accept these new Terms. The previous versions of these Terms will remain available online here: Previous Privacy Policy, and Previous Master Subscription Agreement.

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