We are thrilled to announce significant updates coming to Productboard this year, designed to deliver a faster, more adaptable, and more intuitive user experience. Our next-generation boards—Timeline, Columns, Grid, and Document—are set to empower your teams to maintain alignment, execute strategies effectively, and exercise greater control.
We’ll be using a phased-rollout approach to minimize disruption and to ensure everything’s working the way it should. This article will be kept up to date with the latest information on what to expect in the coming months.
In this article:
- Quick Information
- Capability questions
- Availability questions
- Migration questions
Quick information
What’s happening?
There will be two distinct Productboard experiences during the phased rollout. Some elements of Productboard will be common across experiences, while others will be unique to one or the other.
- The New experience includes the New board types (Grid, Columns, Timeline, and Document), as well as new functionality like initiatives, objective hierarchies, key results, and advanced filters. Some Legacy board elements which aren’t compatible with New boards will be unavailable on New boards until use-case parity is achieved.
- The Legacy experience retains Legacy board types: Features boards and Roadmaps (Release Plans, Sprint Plans, Now-next-later roadmaps, Kanban roadmaps, Features timelines, Releases timelines, High level objective timelines, and Feature launch timelines).
Both experiences will receive access control changes to accommodate an eventual migration from the Legacy experience to the New one. Neither experience will receive changes to the core functionalities of insights boards, reports, portals, or the Customers board.
Get a better sense for the big-picture-changes on our launch page.
What comes next?
On October 14th, we released new support documentation alongside the early access option for select customers as described above.
On December 11th, we provided New experience opt-in access to all customers, along with a migration tool to help create New boards based on Legacy boards.
On April 15th, we removed the opt-in requirement, extending New experience access to all workspaces.
Some time in early 2026, we'll deprecate the Legacy experience entirely. You'll have at least 90 days' warning before this happens, giving you plenty of time to complete your transition and get used to operating with the New experience.
What are these banners?
Experience banners have been added to the Productboard Help Center to help you determine whether an article’s content is relevant to you. You’ll see them tucked beneath section headers (usually the “In this article:” header found at the top of any article long enough to have a table of contents).
There are three types of experience banners:
The Legacy banner
Articles with a Legacy banner at the top are only relevant to features boards or some other unique element of the Legacy experience.
The New banner
Articles with a New banner at the top are only relevant to grids, timelines, or some other unique element of the New experience.
The Both banner
Articles with a Both banner at the top contain information about functionalities common to both experiences, like teamspace management or insights boards.
Banners are meant to help you decide how to spend your time in the Help Center, not gatekeep useful information from you. A New experience user may find the concepts discussed in a Legacy article useful, even if the article’s features, examples, and screenshots don’t match what they see in their workspace.
Note: You can always click on an experience banner to return to this article if you forget how they work.
Reading multiple banners
Some articles have more than one experience banner. Unlike the main banner at the top which applies generally to the entire article, secondary banners indicate specific exceptions related to the sections in which they appear.
For example, this article about objectives has a Both banner at the top because objective entities exist in both Legacy and New experiences, but the section within that article called “Key results” has its own New experience banner because the key result entity is only available in the New experience.
Capability questions
What new capabilities are included in the New experience?
The New experience is packed with so many great improvements, such as:
- New entity types (initiatives, hierarchical objectives, and key results) and a new board type (Document) to better support strategic planning use cases.
- Significantly improved performance when working with large data sets.
- An overhauled access management system that gives you much finer control over who can access your boards and teamspaces.
- Increased flexibility and consistency across three more new board types (Grid, Timeline, and Columns) which allows you to display almost any entity on any board, and to switch board layouts and groupings without having to start from scratch.
- Auto-population of entities to ease the burden of manually building up new boards.
- Enhanced filtering capabilities that allow you to use AND/OR filtering across multiple parameters, including indirect relationships.
- Filters, columns, and groupings that support almost all entity types and data fields, increasing your visualization options.
- All entity types now support every type of custom field, including the new custom date field.
Here's a little more info on three of the major changes we're most excited about.
Note: Some New experience capabilities are only available on certain Productboard plans. See each capability's documentation for details.
We've made it easier to align your product objectives with your company’s broader goals. This clarity gives stakeholders confidence in your strategy and helps ensure every effort contributes to business success.
Objective hierarchy
- We have restructured objectives into a hierarchical format to help you provide clarity into the company's strategy and cascade goals down from the company level to the individual team level.
- Visualizing this hierarchy significantly improves communication and alignment across the organization.
Key results
- We now support the OKR framework for product teams directly in Productboard.
- Key results can be rolled up into objectives to align tactical work with company goals.
- You can track the health, progress and status of OKRs with KR-level detail to identify potential blockers.
Initiatives
- Initiatives live between objectives and features, allowing teams prioritize work across multiple teams, and products.
- Initiatives connect your tactical work with the company's high-level strategic goals to maintain alignment on plans and help communicate the progress of key projects with stakeholders.
Document boards serve as a single source of truth for all things product, bringing together product teams and cross-functional stakeholders in a unified space where critical documentation is created, managed, and shared.
Unlike traditional document editors like Confluence or Notion, document boards are seamlessly integrated throughout the entire Productboard ecosystem. This enhances real-time collaboration by enabling you to tag teammates, embed key Productboard entities like features and insights directly into your documents, and maintain all your product information in one place.
By bridging the gap between strategy development, planning, and execution, document boards ensure that everyone stays informed and aligned throughout the product development lifecycle.
Robust access control is the key to managing business segments that require different tiers of data security. Productboard can now be configured so that certain parts of your workspace are hidden by default and visible or editable only by authorized users.
Closed and Private Teamspaces
Teamspaces are organized collections of boards relevant to a team's work. Anyone can browse teamspaces and join the ones related to their area of focus, but with these latest enhancements additional teamspace permissions are now available, providing more control over who can see and join certain teamspaces.
- Closed teamspace: Everyone can see the teamspace exists, but can only join when invited by an owner or member (or when their request to join is approved).
- Private teamspace: Similar to a closed teamspaces not visible to those browsing the list of all teamspaces.
New Product access controls
A product access model is a set of rules that Productboard uses to determine who is allowed to see or edit a product and its subordinate entities (like components and features).
The new product access model offers different access levels:
- Everyone in the workspace: This product is visible to everyone, and editable by all makers and admins.
- Everyone in the workspace can view only: This product is visible to everyone, but editable only by admins and by makers who are members of specific teamspaces chosen by you.
- Specific teamspace(s): This product is hidden from everyone except for admins and for members of specific teamspaces chosen by you. Products with this access level can not be shared with Open teamspaces.
What are the current limitations of the New experience?
We are still hard at work bringing the New experience up to full use-case parity with the Legacy experience. The following capabilities are still available in the Legacy experience without any limitation, and will become available in the New experience in the future:
- Public board sharing.
- Aggregated company fields.
- Salesforce integration opportunity value columns.
- Certain advanced interactions such as entity conversion and duplication.
There are also some system behavior limitations to keep in mind:
- The New experience relies on the global stack rank of all entities across the system, which ensures consistency. However, this can lead to changes on one board affecting the entity order on others. To address this, we're developing contextual ordering for individual boards, enabling more tailored storytelling.
- In the Legacy experience, assigning a subfeature to a release automatically assigns the parent feature as well. We're working on a more transparent and scalable approach for the New boards, where users can clearly see if the release relationship is explicit or implicit (i.e. inherited). For now, we suggest manually assigning features to releases in addition to subfeatures until the new relationship concept is implemented. This will ensure accurate tracking and reporting.
- In the New experience, all newly-created fields can be used with all items right away without further configuration. This is different to how it worked in the Legacy experience, where you had to assign certain fields to specific products before you could use them. We are aware that the old functionality was useful for reducing field noise in item detail sidebars and are considering equivalent solutions for the New experience.
Note: Stay up to date with our plans by visiting the New Experience Improvements portal.
Which Legacy capabilities are being deprecated?
The New experience is aiming for use-case parity, not feature parity. This means that there are a handful of capabilities available in the Legacy experience which will not be carried over to the New experience. In most cases, there is or will be an equivalent capability to help you achieve the same or better outcomes as before.
Here is a list of capabilities which will be deprecated along with the Legacy experience in early 2026:
Which experience am I part of?
You can determine which experience(s) your workspace has access to by checking which boards you’re able to create. You must be a maker or admin to do this.
- Go to Productboard.
- Under Teamspaces on the left, hover over the General teamspace (or any other teamspace you can access).
- Click the + Create a new board or folder button that appears to the right of the teamspace name.
- Observe your options in the board creation dropdown menu. If your options include…
- Features board or Roadmap: you have access to the Legacy experience.
- Grid, Timeline, Columns, or Document: you have access to the New experience.
Note: The Legacy and New experiences aren’t mutually exclusive. Select customers will have access to both, while others will have access to one or the other depending on the phase of the rollout and other considerations.
Availability questions
When can I access the New experience?
As of April 15, 2025, all customers should be able to access the New experience without having to opt in.
How do I manage the transition from the Legacy experience to the new one?
See Getting started with the New Productboard experience for instructions.
Can I turn on the New experience for a select group of users?
No. The New experience is available to all users across your workspace.
We've decided to make New experience enablement apply for all users at the workspace level in order to provide a smoother transition from one to the other. This way, everyone can benefit from the new features when creating plans and sharing boards.
When will I need to switch to the New experience?
We anticipate a gradual transition to the New experience tailored to individual customer needs, and are aiming to have the Legacy experience deprecated in early 2026. An exact deprecation date for the Legacy experience will be announced later this year, allowing customers at least 90 days for migration.
Considering the average number of actively used boards per maker, we expect the transition to take relatively little effort when spread out across several months and many individual makers.
The New and Legacy experiences will operate simultaneously throughout the extended transition phase.
What if I don’t want to switch to the New experience?
You'll be able to use the Legacy experience right up until it's deprecated in early 2026. That said, given our rapid progress on making Productboard significantly better, more flexible, intuitive, and feature-rich, we're confident that you'll love the New experience enough to leave Legacy behind before then!
Migration questions
How can I migrate my current boards to the New experience?
As soon as you have access to the New experience, you can start using our migration tool, which creates New experience-equivalent versions of your Legacy boards:
| Legacy board type | New experience equivalent |
| Features board | Grid |
| Release plan, sprint plan, Now-next-later, and Kanban roadmaps | Columns board |
| Features timeline, releases timeline, high level objective, and feature launch roadmaps | Timeline |
New experience migration tool available
We've released a simple board migration tool. Makers will be guided through the process of cloning actively-used features boards and roadmaps into the New experience. This approach allows you to control the timing and pace of the transition, offering flexibility to suit your needs.
With just one click, admins and board owners can effortlessly clone existing Legacy boards to their New experience equivalents. Key board configurations will be automatically transferred to ensure a smooth transition. Cloned Legacy boards will remain accessible until you are ready to delete them and fully embrace the New experience.
Comprehensive documentation is provided to guide you through the migration process, including any potential limitations.
Will I lose any of my data when I transition to the New experience?
No. None of your underlying data—such as products, features, objectives, releases, or fields—will be affected. The boards and their configurations only determine how this data is visualized.
Data will be synchronized across both experiences to maintain consistency.
Will I still be able to create and access Legacy boards after switching to the New experience?
Both the New and Legacy experiences will run concurrently during the extended transition phase to ensure that no context is lost, which means you'll be able to access and work with existing Legacy boards right up until the deprecation date.
What kind of training is available for the New experience?
Help Center
Every article in this Help Center has been updated to reflect New experience capabilities, and will be kept up to date as things progress. The following articles may be particularly useful to you:
- Quick start guide: Grid prioritization
- Quick start guide: New roadmaps
- Collaborate on documents within Productboard
- Initiative management in Productboard
Productboard Academy
Our library of courses has been updated to match the advanced capabilities of the New experience. Access the new learning path by clicking here.
Hands-on walkthroughs
We are offering the chance for eligible customers to set up a session with their CSM/Professional Services counterparts for hands-on walkthrough of the New experience. Eligible customers are those on an Enterprise plan (or the older Scale plan) and that have a dedicated CSM.