Introducing your Scaled Customer Success Team

We're thrilled to introduce a group of dedicated experts whose primary mission is to empower you to achieve even greater success with Productboard. They are seasoned professionals with profound domain knowledge and a genuine passion for helping customers like you thrive.

In this article:

Meet the team

We've prepared a short video that showcases their expertise, enthusiasm, and unwavering commitment to supporting your product management journey.

What resources do I have?

As a valued customer, you have access to our large library of resources, including:

  • Productboard Academy: Sharpen your product management skills with education resources including videos, job aids, and interactive courses.
  • Help Center: Boost your productivity using articles, guides, and FAQs with step-by-step instructions and troubleshooting tips.
  • Support Team: Work with the team to troubleshoot your technical questions. 
  • Productboard Community: Connect with fellow product makers in our Slack community to share industry best practices.

How can I contact the team?

The team also provides tailored resources to help you succeed, including expertise and experience.

  • Live Weekly Q&A: Join our live Q&A sessions for direct guidance on using Productboard effectively and optimizing workflows.
  • Webinars: Stay ahead of the curve with our webinars. Learn best practices and emerging trends to excel in product management.
  • Email Assistance: Message us to get help when you need it. Our team of experts can handle any question or challenge. Just send an email to get in touch.

If you have any questions, please don't hesitate to contact us. We're here to help you. Thank you for being a part of our community, and let's work together to make products that matter.

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