When working with Productboard and Jira, admins and editors can push a release into Jira. With the push of a button, Productboard can push an entire release into Jira, even syncing your releases to your Fix versions if desired.
In this article:
Setting up release syncing
To set up release syncing between your Productboard account and a Fix version in your Jira integration:
- From the Workspace menu (top left corner), click Settings > Integrations.
- Click Jira, then click the name of the integration you wish to configure.
- Scroll down to Release syncing and tick the box called Sync feature releases with issue Fix versions.
- Select the Productboard release group you wish to sync to Jira fix versions.
- Click Save sync preferences.
Considerations
Here is some more information on the specific behaviors you can expect when working with releases and the Jira integration:
- When an item is assigned to a release from the release group you've specified in the integration settings (as shown above), and you push that item into Jira, a fix version matching the name of the release will be created and attached to the Jira issue.
Note: You don't push releases from Productboard to Jira. You push items (features, subfeatures, etc), and those items' associated releases become fix versions in Jira.
- If there already exists a fix version in Jira with the same name as an incoming release, a duplicate will not be created; the existing fix version of the same name will be assigned to the newly-pushed issue.
- Fix version syncing is two-way, meaning if you assign a new fix version to an issue that was pushed through the integration, an equivalent release will be assigned to the Productboard item, or created and assigned if it doesn't already exist.
- Each Jira integration can only map a single release group to Jira. If you want to map multiple release groups to Jira, you need to set up multiple integrations.
Demo video
This video demonstrates how the fix version sync works.
Note: Some of the UI shown in the following video is from an older version of Productboard, but the demonstrated behavior is still relevant.
school Productboard Academy Course
Take a look at our quick tip academy course on safely activating the JIRA Integration. You can safely turn it on and configure it however you like before information starts flowing back and forth. Here's a video walkthrough if you don't believe us.